Help Center

MyPrivateTutor UAE is the foremost educational portal in the United Arab Emirates, connecting students with tutors, tutorial centers, and educational institutes since 2002. Operating under MyPrivateTutor and spanning 19 countries, MyPrivateTutor facilitates tailored tuition solutions, embodying a commitment to accessible and personalized learning.

Certainly, registering your tutor profile with us comes at no cost. We enthusiastically invite individuals and entities seeking genuine solutions to sign up.

Rest assured, we prioritize and uphold your privacy. Your data remains safeguarded and is not shared with any third-party networks.

Signing up as a tutor on MyPrivateTutor involves just two straightforward steps:

• Click this link to access the registration form.
• Fill up all the details carefully and complete all the steps.
• Once the details are given, complete the process by clicking on Submit.

The situation might arise due to several reasons, as outlined below:

• Unverified Email ID: Your Email ID may not have been verified by our customer support executive.
• Emails in Spam/Junk Folder: Emails could be landing in your Spam/Junk folder within your mailbox.

To troubleshoot this, follow these steps:

Firstly, review your Spam/Junk folder in your mailbox. You can disable the Spam filter to ensure the uninterrupted receipt of our Emails.

If the issue persists, reach out to [email protected]. Our customer support executive will promptly verify your Email ID and address any other concerns you may have.

Kindly provide your Profile ID to expedite the service.

Note: For Gmail users receiving MyPrivateTutor Emails in the Promotions tab, here's what you can do:

• Drag and drop the Emails from Promotio to Primary.

Click "Yes" when prompted to apply the same action to all Emails from MyPrivateTutor

In case you've misplaced your MyPrivateTutor login password, adhere to the outlined steps below:

• Navigate to the Login page of MyPrivateTutor.
• Click on Forgot Password.
• Provide your registered Email ID and select Submit.
• Proceed to your mailbox to find the password recovery Email.

If both your password and registered Email ID have slipped your memory, you can follow the steps below:

Compose an Email for password and Email ID recovery. Explicitly state:

• Your Name
• Profile ID
• Registered mobile number

Send this email to [email protected]. We'll respond promptly.

Indeed, as a free member, you can access student enquiries according to their availability. Depending on your profile, students can send you messages or request callbacks.

However, to gain access to contact details such as phone numbers and email addresses, you would need to upgrade to a premium membership or acquire tuition connects.

Yes, to access the contact details of students, you would need to make a payment. You have the following options to achieve this:

• Purchase Tuition Connects
• Buy Banner ads to showcase your institute's information along with contact details on the tutor listing page's sidebar
• Opt for Promote Listing to increase your visibility among students.

Yes, as a premium member, you will have the advantage of receiving student enquiries via email. Please keep in mind that the number of enquiries you receive will depend on their availability.

We regret to inform you that we do not permit any changes in the location after registration. It's important to enter your details accurately during the initial registration process.

However, you can always modify your chosen segments and subjects according to your preferences.

Yes, MyPrivateTutor has a reach across the following 19 countries

• UAE
• Qatar
• Malaysia
• Singapore
• Philippines
• Hong Kong
• Thailand
• India
• UK
• Kuwait
• Bahrain
• Saudi Arabia
• USA
• Canada
• France
• Spain
• Germany
• Netherlands
• South Africa

Here's what you can do:

• If you prefer to offer online tuition only, you can choose the online option while completing the registration form.
• If you intend to provide offline or home tuition, select the corresponding field during the registration process.

The choice you make will be shown on your profile accordingly.

To obtain free connects, follow the steps below:

• Upload your introductory video on your MyPrivateTutor profile.
• Once the video is uploaded, our team will review it. If approved, 5 connects will be added to your account.

MyPrivateTutor's headquarter is located in United Arab Emirates. Our operations are based at the following address:

2928 Redbud Ave, Oakville ON L6J 7J4, Canada

To elevate your tutor profile on MyPrivateTutor, consider these steps:

1) Profile Picture: Enhance your profile with a recent, professional image. It imbues your profile with authenticity and trustworthiness.

2) Introductory Video: Boost your employability by uploading an engaging introductory video. It's a savvy way to introduce yourself and captivate potential students.

3) Educational Credentials: Keep your educational qualifications and experience updated. Validate your profile's credibility by uploading relevant certificates.

4) Tutoring Approach: Define a captivating tutoring approach. Your approach speaks volumes about your teaching style. Craft an effective, detailed, and well-written approach to set your profile apart.

5) Reviews Impact: Leverage the power of reviews. Past employers or students' reviews are instrumental in elevating your profile's prominence, providing insights into your teaching methods.

6) Completeness Matters: Ensure your profile is comprehensive. Avoid leaving any section blank, as incomplete profiles automatically lower your Profile Score, affecting visibility.

The Tutor Profile Score serves as a systematically derived metric, gauging the completeness, pertinence, and authenticity of your profile.

The core aim of a MyPrivateTutor tutor profile is to showcase your qualifications, attributes, and abilities. Your profile should encompass:

• Qualifications
• Tutoring Experience
• Tutoring Options
• Tutoring Approach
• Expected Fees
• Tuition Schedule

A conclusive section spotlighting the subjects you teach should follow. The credibility, specifics, entirety, current status, and scope of these elements collectively determine your Profile Score.

The clarity, stepwise presentation, and compelling nature of your information across all sections substantially bolster your employability. Elaborate and distinctive information translates to a higher Profile Score, invariably amplifying your job prospects.

Apart from the aforementioned sections, your Profile Score also hinges on the subsequent factors:

• A suitable, professionally recent profile photo
• A pertinent introductory video
• Validation through educational certificates
• Reviews and ratings

As you adeptly address each of these facets, your Profile Score will organically ascend.

Your qualifications establish your suitability for a specific job role. They serve as the initial criterion to demonstrate your eligibility and preference for the position.

Your tutoring approach distinguishes you from other tutors within your field, showcasing how you uniquely address identical or related subjects. It communicates distinct strategies you implement for teaching, aiding students in filtering tutor profiles. Crafting an engaging, articulate, and clear approach is essential to capture students' interest, making them eager to learn exclusively from you.

The tutoring schedule exhibits your class timings. Sharing this information enables potential students to assess whether it aligns with their preferred schedule. This enhances your prospects of being shortlisted for consideration.

In this segment, it is imperative to outline your comprehensive tutoring experience. This section significantly influences students' tutor selection process. Precise and detailed information is vital.

Include the following:

• Subjects you've tutored
• Grade levels and corresponding curricula (e.g., British, American, IB)
• Total years engaged in tutorin
• A brief self-introduction as a tutor

Here's an illustrative example:

I possess a decade-long history within the academic field. My expertise lies in imparting Mathematics education to Grade 1 to 5 students. Additionally, I offer specialized guidance for competitive exam preparation. I adopt a coaching, mentoring, and assessment-driven approach, ensuring my students develop a strong command of Math concepts.

Providing a sample note offers students insight into your tutoring approach and the type of study materials you offer.

The advantages are manifold:

• Instant Connection: Valuable notes attract immediate student interest. The quality and clarity of your notes directly impact your potential student engagement.

• Enhanced Visibility: More students reading your notes and connecting with you increases your popularity and profile visibility.

• Earn Credit Points: Sharing notes earns you credit points, which you can redeem for profile upgrades— 50 credit points for each approved note.

NOTE: Ensure that you refrain from including any contact details in the heading, body, or any part of the note.

Here are the steps to follow:

• Login to your tutor account.

• Click on Credit Wallet under Wallets menu on your Dashboard.

• Choose Upload Notes.

• Add the note title and description, select the subject, upload the note, and click Submit.

Notes can be uploaded in supported formats like pdf, doc, docx, txt, and should not exceed 10 MB in size. For each approved submission, you'll receive 25 credit points.

NOTE: Avoid including any contact details in the heading, body, or any part of the note.

An introductory video serves as your introduction to potential students, offering a concise and effective way to showcase your skills. The advantages are numerous:

• Enhanced Student Clarity: Intro videos provide students with a clearer understanding of tutors that align with their preferences. This significantly influences tutor selection, ultimately bolstering your portfolio.
• Credibility Boost: Upon approval, a YouTube video thumbnail will be displayed on your profile page. This enhances the credibility of your profile.
• Free Tuition Connects: Upon your intro video's activation, you'll receive 5 complimentary tuition connects.
• Profile Enhancement: An intro video contributes to elevating your Profile Score and ranking on the tutor listing page.
• Social Media Promotion: You can amplify your presence on social media by sharing the YouTube link to your intro video. This could potentially attract more students.

Important: Avoid including any contact details in any part of the video.

A PowerPoint Presentation (PPT) offers prospective students insight into your teaching methods, aiding them in choosing the right tutor. Crafting a distinct and captivating PPT can enhance your profile, simplifying the decision-making process for students.

PPTs combine text and images to create engaging lessons, setting your tutoring approach apart and making it memorable. Utilize this chance to differentiate yourself from others.

For each approved PPT, you will earn 100 credit points that can be used for profile upgrades. A remarkable PPT will expand your student reach and consequently raise your Profile Score.

Important: Ensure that you refrain from including any contact details in the PowerPoint presentation you share.

Here are the steps to follow:

• Login to your tutor account.
• Click on Credit Wallet under Wallets on your Dashboard.
• Choose Upload PPTs.
• Add the note title and description, select the subject, upload the PPT, and click Submit.

PPTs can be uploaded in supported formats like ppt, pptx and max size is 10 MB. For each approved submission you'll get 100 credit points.

NOTE: Ensure that you refrain from including any contact details in the heading, body, or any part of the note.

Requesting reviews from students is a straightforward process. Here's how to do it:

• Login to your tutor account.
• Click on Ask for Student Review under Student Reviews on your Dashboard.
• Enter the details of the students (name and Email ID; Mobile number is optional) who have benefited from your services.
• Click Submit.

We will reach out to them to gather reviews about your tutoring approach and services. Once the process is completed, our team will review the feedback and display it on your profile.

Students have the option to label a tutor as Fake if they have been dissatisfied with the services received. In the event that  MyPrivateTutor receives recurring instances of Fake reporting and negative reviews about a particular tutor, we retain the authority to suspend the tutor's profile, irrespective of their premium or paid membership status.

Here are the grounds for designating a tutor as 'Fake':

• The student has paid fees for a course, yet the tutor has not conducted classes.
• The tutor exhibits a pattern of extreme irregularity in providing tuition.
• The tutor initially agreed to home tuitions but has since declined to travel to the student's location for classes.
• The tutor fails to provide evidence of their qualifications, when requested by the student.
• The tutor has modified their mobile number, email ID, or address and has not updated their tutor profile with the current details.

The uniqueness and appeal of your profile directly influence its visibility. As a result, enhancing your chances of receiving more tuition inquiries.

Here's how to achieve this:

• Profile Picture: Upload a recent, professional profile picture.
• Introductory Video: Include a relevant introductory video that introduces you to potential students.
• Updated Information: Maintain accurate details about your qualifications and tutoring experiences.
• Educational Certificates: Display your latest educational certificates upon request and with your approval.
• Tutoring Approach: Craft an engaging tutoring approach to attract students and boost your profile's popularity.
• Reviews and Ratings: Positive reviews increase profile visibility by up to 150%, attracting more student inquiries.
• Complete and Authentic Profile: A comprehensive and genuine profile distinguishes you from others.

By following these steps, you can effectively stand out and maximize your profile's visibility.

Follow these steps to upload your profile picture:

• Login to your profile.
• Click on your profile name located at the upper right-hand corner of your dashboard.
• Click on My Profile and then click on Upload Photo.
• If you have a recent and appropriate photo of yourself saved on your device, you can simply browse and upload it.

You can modify your profile's privacy settings by following the steps below:

• Login to your profile.
• Click on your profile name located at the upper right-hand corner of your dashboard. From there, select Settings, then click on Privacy Settings. 
• Turn off Profile visibility in search result
• Turn off Search Engines Index

Note: If your pofile is already indexed, then it may take up to 4-6 weeks for it to be removed by Google and other search engines.

• Click on Submit

This will make your profile private.

Here's how to navigate through this process:

• Login to your profile.
• Click on your profile name located at the upper right-hand corner of your dashboard. From there, select Settings, then click on Privacy Settings.
• Turn off Search Engines Index

Note: If your profile is already indexed, then it may take up to 4-6 weeks for it to be removed by Google and other search engines.

Here's a step-by-step guide on how to search for tuition jobs:

• Login to your tutor profile.
• Once logged in, navigate to the dashboard.
• Locate and click on the Tuition Jobs section. This will display a list of available tuition job opportunities.
• The jobs will be sorted based on the most recent enquiries.
• You can further refine your search by using the filters provided on the left-hand sidebar. These filters include options such as Job Freshness, Location Preference, Segments, and Cities.

By following these steps, you can effectively search for and find tuition jobs that match your preferences and expertise.

Here's a step-by-step guide on how to search and apply for tuition jobs:

• Login to your tutor profile.
• Once logged in, navigate to the dashboard.
• Locate and click on the Tuition Jobs section. This will display a list of available tuition job opportunities.
• The jobs will be sorted based on the most recent enquiries.
• You can further refine your search by using the filters provided on the left-hand sidebar. These filters include options such as Job Freshness, Location Preference, Segments, and Cities.
• Once you've found tuition jobs that align with your preferences, select the jobs that match your criteria.
• Click on the Unlock Contact Details option. If you are a premium member, you will be able to see the student's contact information and get in touch directly.

Additionally, you can also choose to add an enquiry to your Watchlist. This allows you to save and view the details later, making it easier to keep track of potential opportunities.

To review subscription details, follow these steps:

• Login to your tutor account.
• Locate the top menu bar on the page, then click on Upgrade Membership.
• On this page, you will see all subscription packages listed. It will include information about the benefits and cost of each membership option.
• If you wish to know more about a specific package, click on Proceed to obtain additional information.

By following these instructions, you can easily access and assess the details of your subscription.

MyPrivateTutor offers the following payment option for your convenience:

• Credit/Debit card payment through Stripe (For MPT UAE, Malaysia, Qatar)
• Credit/Debit card payment through Razorpay (For LP India)

This enables you to make payments securely using your credit or debit card through the Stripe payment gateway.

Tuition Connect is an access token that allows you to reveal the contact details of students who have posted their tutoring requirements on MyPrivateTutor. This mechanism facilitates the connection between students and tutors. When you use a Tuition Connect, one token is deducted from your wallet for each contact detail you unlock. This system streamlines the process of connecting tutors with potential students.

Here are a few additional details about Connects:

• Direct Contact: Connects can be utilized to directly reach out to students who have posted tuition job listings, facilitating direct communication between tutors and potential students.
• View Messages: Connects also enable you to view and respond to direct messages sent by prospective students who are interested in your tutoring services.
• PRO Badge: Upon purchasing Connects, you will earn a PRO badge on your tutor listing. This badge indicates your premium status, showcasing your commitment to connecting with students.
• Enhanced Visibility: Your profile will gain enhanced visibility as a result of having purchased Connects. It will be prioritized above FREE members' profiles in search results, giving you greater exposure to potential students.

To purchase Tuition Connects, follow these steps:

• Log in to your tutor account.
• Find the top menu bar on the page, then click on Upgrade Membership.
• Under the Tuition Connects section, click on Proceed.
• Choose the desired quantity of Connects you wish to purchase.
• Click on Buy Now to complete the purchase process.

Following these instructions will allow you to buy Tuition Connects, enabling you to connect with students and enhance your tutoring opportunities.

The steps mentioned below will guide you through the process:

• Log in to your tutor profile.
• Once logged in, navigate to the dashboard.
• Locate and click on the Tuition Jobs section. This will display a list of available tuition job opportunities.
• The jobs will be sorted based on the most recent enquiries.
• You can further refine your search by using the filters provided on the left-hand sidebar. These filters include options such as Job Freshness, Location Preference, Segments, and Cities.
• Once you've found tuition jobs that align with your preferences, select the jobs that match your criteria.
• Click on the Unlock Contact Details option. If you are a premium member, you will be able to see the student's contact information and get in touch directly. For every click, one connect will be deducted from your connect balance.

Credit points are a form of rewards granted for engaging in specific activities on MyPrivateTutor. These accumulated points are visible in your wallet and can be used to upgrade your membership. These points are also referred to as Credit or Reward points

You can acquire Credit points through the following methods:

• Upload Photo - 5 points
• Upload Intro Video - 20 points
• Invite a friend - 10 points
• Ask for Student Reviews - 10 points
• Upload Certificate - 15 points
• Upload Address/ ID proof : 5 points
• Upload notes:  50 points/note
• Upload PPTs : 100 points/PPT
• Submit Testimonial : 100 points
• Answare a Question :  5 points
• Best Answare: 25 points
• Upload Course:  10 Points

1 credit point = 0.05 USD

The credit points you accumulate will be showcased in your Credit Wallet and can be utilized to purchase subscriptions.

Here's the process:

• Log in to your tutor account.
• Locate the top menu bar on the page, then click on Upgrade Membership.
• On this page, you will see all subscription packages listed. It will include information about the benefits and cost of each membership option.
• Select the package as per your preference and click on Proceed
• Select the plan and click on Pay Now
• Navigate to the section labeled Redeem Credit Points and input the quantity of points you wish to redeem.

NOTE: You can redeem a maximum of 50% of the gross amount.

While MyPrivateTutor does not offer a money-back guarantee, it's important to note that the likelihood of encountering such a situation is very low as the enquiries posted on our platform are genuine and verified.

Before registering with us, we strongly advise you to carefully review the Terms and Conditions of MyPrivateTutor

No, you can access students' contact details only after successfully completing the payment process.

Throughout the subscription period, you will receive all tuition enquiries that match your chosen categories, segments, and location preferences. The quantity of tuition enquiries you receive may vary based on availability.

You can receive daily enquiries without any limitations. However, the quantity of enquiries you receive might fluctuate based on availability.

Access to students' contact details is only available through payment. You can opt for our Premium Membership plan or purchase Tuition Connects. Additionally, you have the option to buy Text Box ads, which will display your ad with contact details on the sidebar of our tutor listing page, enabling you to receive direct student enquiries.

We do not offer refunds for tuition connects in the event that a specific tuition opportunity is no longer available.

We assure you a substantial number of tuition enquiries, contingent upon availability. However, occasional discrepancies might occur due to:

• Profile Accuracy: Incorrect profile information.
• Profile Completion: An incomplete profile.

In such cases, we recommend thoroughly reviewing and amending your profile information. Completing your profile is essential.

Strategically selecting segments and subjects is crucial for optimal results. Narrowing segments limits enquiries, so consider including relevant subjects to broaden your prospects

If issues persist, feel free to contact our customer support at (support mail id) for assistance.

We do not claim any commission from the fees that you have received from your students directly. Therefore, you need not pay anything except the premium subscription fees or tuition connect fees.