Course Details

A medical receptionist is an important part of a high-function team in a clinic or hospital, and is relied on heavily by doctors, nurses, staff members and patients to coordinate a range of tasks from scheduling appointments, answering patient's enquiries and managing finances, to dealing with patient emergencies. Medical receptionists work in a variety of healthcare settings, greeting visitors, welcoming patients, managing appointments and carrying out other administrative duties. This comprehensive course is designed to introduce the role of a medical receptionist, the skills required for this profession, and the different professional settings of a medical receptionist.