Course Details

Overview

Retention has emerged as a critical issue for employers globally. In the U.S., where turnover historically has averaged 15 percent nationally for many years across varied locations, industries and organizations, now stands at 19 percent.

Turnover costs money and leads to many problems with employee morale and engagement, and increased turnover leads to even more turnover. In this webinar, hear new thinking on employee retention and how to reduce turnover.

Why you should Attend

If your organization does nothing to reduce turnover and thereby improve retention, it is quite likely that turnover will get worse! Your organization must take proactive steps to address turnover. And those actions need to be more effective than merely raising salaries or improving management’s interpersonal skills, both popular approaches to cut turnover rates.

Did you know some common facts and figures about turnover? Consider: (1) absenteeism is a leading indicator of turnover; (2) engagement surveys can be used to predict turnover rates with great accuracy as much as a year in advance; (3) exit interviews are deeply flawed as they are commonly used and often yield deceptive results; (4) the last people hired are the first people to leave; and (5) how people are treated during their recruitment, selection, and onboarding stages affects their stay-or-leave decisions later. You should attend this workshop to hear what to do to cut avoidable turnover of good or even top performers while letting the bad performers go.

Areas Covered in the Session

• What is turnover, and what are the types of turnover?
• What roles should be played by HR and by operating/line managers in cutting turnover?
• How can turnover be slashed?

Who Will Benefit

• HR Practitioners
• Operating Managers
• Front-Line Supervisors
• HR Managers