The Certified Facility Manager (CFM) credential sets the industry standard for ensuring the knowledge and competence of practicing facility managers. IFMA's certification process is designed to assess competency in the field through work experience, education and the ability to pass a comprehensive exam that covers 11 competencies that make up the facility management body of knowledge. Since the program began in 1992, more than 3100 facility managers from 32 countries have achieved this prestigious recognition. This course will help delegates understand the strategic impact of CFM standards on organizations, and the business drivers that determine operational this course provides training for CFM international standards suggested by IFMA. You will learn how to apply management techniques to add value to the Quality/facility operation and improve its performance in line with organizational objectives. It will encourage you to recognize and act on opportunities to improve overall business performance through more effective facilities planning and management.