Course Details

This program will prepare you for the CPHQ exam. It gives you an intensive review of the comprehensive body of knowledge which is part of the actual CPHQ exam outline. Here, you will learn about the tools, techniques and concepts used in TQM practices in a healthcare facility. 

The focus is on patient safety and the elimination of medical error, leadership's role in translating strategic goals, main steps for FMEA, core topics of CPHQ exam, tools and stats for performance improvement and much more covered in these sessions. 

Modules:

- Performance and Process Improvement - Organizational Leadership - Patient Safety - CPHQ certification exam study strategies - Health Data Analytics