Course Details

Customer service within the healthcare industry has its own unique challenges in providing first-class healthcare and patient satisfaction.

The highly experienced, native-speaking English tutors use a dynamic, interactive and modern approach utilizing emerging technologies such as virtual and augmented reality, social media as well as traditional methods; audio-visual aids, games and role plays to introduce the basics of customer service and the specifics of providing it in a healthcare setting.

Our aim is to develop the skills of the individual to deal with a variety of everyday situations including how to manage conflict with confidence and competence.

English Language Course

• Basic
• Intermediate
• Advance

Who should attend?

Health care professionals, whether you work in dietary services, environmental services, or as a nurse’s assistant.

What we Teach & Career Path

• Improve your communication skills at work and your English knowledge in key areas of healthcare
• Helping you improve your Healthcare vocabulary
• Work on career enhancement through interview practice and application
• Connect you with Health care employers
• Give greater understanding of Healthcare provision