Course Details

An executive secretary is the integral part of the workforce of any company and he/she needs to have certain skills in order to manage the flow of work in an office. We at Rolla Academy focus on the point that each company has different way of working and thus the executive secretary must have a wide range of skills and should be able to handle various situations strategically.  This course is designed to train you with all the basic skills required to run an office or an organization. Upon completion of this course you will be able to plan and organize meetings, meet the clients, make appointments and make reports. 

Structure of the course:

• Module 1: Introduction- Concept and importance of Executive Secretary
• Module 2: Learning about Business Processes and Operations
• Module 3: Strategies for managing the office and the boss
• Module 4: Development of communication skills
• Module 5: Do’s and Don’ts of Organizing a business meeting
• Module 6: Learning about making Spreadsheets, Databases and Presentations
• Module 7: Email and diary management
• Module 8: Writing Reports, Memoranda and Minutes of meetings