Course Details

Effective Business English Communication skills Training Program is one of our most popular training programs for modern professionals.

Good communicators always have an advantage. Therefore, the ability to communicate well is is a very important skill. Through our holistic business communication training program, students can learn to communicate effectively in their workplace.

The following topics are covered:

• Need and purpose for Effective Business English communication skills training
• Interpersonal skills and Effective Communication
• Speaking Assertively, with Confidence and also with Positive attitude
• Role of Sense of humor and Empathy in Communication
• Introduction to Cross-cultural communication along with Sensitivity
• The concept of influencing people through Communication and factors involved
• Definition, Importance, Types and Components of Communication
• Verbal Communication-Components, Pitch, Intonation, Accent, Tone, Clarity, Pace etc.
• Non-verbal communication, Effective Body Language -Posture, Gesture, Facial expression, Eye contact
• Listening skills and Concept of Para-language
• Business Communication- Importance and components
• Meeting, Greeting Introductions, Oneself and Others and Small talk.
• Asking questions to get information and giving directions
• Usage of phrasal verbs and idioms.
• Understand regional accents and effectively communicate with those who speak it.

Who is it for:

• Professionals of all levels, Junior, Mid and senior Managers, Members of public, Senior students.
• Anyone who wishes to improve their general and Business English language communication skills

 Objectives:

• Understand the importance of communication skills and using it to enhance their work and social life.
• Understand the concept of interpersonal skills, learn and use some of them in communication process
• Learn to use voice effectively for enhanced casual and business communication.
• Communicate more effectively with speakers of British, American, Asian and Oriental English.
• Using devices like idioms and phrasal verbs so as to enhance communication skills.
• Trainees to understand the importance of optimal body language, and its use it in everyday communication.

Training methodology:

• The Training will be delivered in line with the latest adult learning principles.
• The training program is highly interactive in nature with training delivered with a combination of lectures, Prezi-presentations, along with practical examples, activities, role-plays, mock sessions, video presentations, discussions, energizers, Q&A and re-cap sessions etc.
• Trainees will be provided with course-ware which includes, study material in addition to handouts, and activity sheets etc.