An office administrator provides clerical and administrative support, either as a team or individual. They are often also responsible for specific projects, as well as coordinating and implementing office procedures. In some cases, they will oversee junior staff. Administrative work has changed significantly over the years, and the role varies greatly depending on sector, the size of the employer and levels of responsibility. Most work involves communication and word processing skills, and within specialist fields such as law, many administrators are required to have relevant, high-level qualifications. The role also overlaps with that of personal assistant.
Topic to be covered in the course are as follows: