Course Details

We provide accurate and necessary information to nurture self-study skills for better learning and understanding. The course specifications are :

• Have a better understanding of the role that administrative, clerical and secretarial staff play in influencing management results.
• Be able to assess their own interpersonal skills in order to communicate effectively at all levels.
• Be able to develop strategies for planning and organising their work, including diary management techniques.
• Add value to the work of the managers they support paying greater attention to total quality.