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Course Details

Delphi Star Training Center

Certification Training for ITIL Intermediate

By: Delphi Star Training Center

View All 94 Courses

Details

We offer personalized coaching to our clients from acclaimed faculties at a lower cost. The specifications that are followed for the designed program are :

  • Introduction to Service
  • Service Strategy Principles
  • Service Strategy Processes
  • Governance
  • Optimizing for Service Strategy
  • Technology Considerations
  • Implementing Service Strategy
  • Service Strategy Challenges, critical success factors and risks
  • Summary and directed studies