Course Details

The performance of supervisors critically determines the success of any organization. Performing as the main link between management and the staff is both challenging and complex. This training course will examine why the role of a supervisor is so important and is designed specially to help delegates understand the skills and responsibilities that go with the first line management. The course objectives are as follows:

• The Supervisor's Role
• Leadership
• Performance Management
• Key Supervisory and Management Skills
• Personal Effectiveness for the Supervisor