Course Details

This course aims to give you a better understanding of the skills and techniques that you need for successful personal selling. It is ideal for those involved in selling to business and trade organizations. The topics taught in this course are as follows:

• Customer behavior
• What your clients expect
• Preparing for the visits
• Making first impressions count
• The steps of effective selling
• Closing the sale
• Motivating yourself
• Managing the NO
• Develop your self confidence