Course Details

All managers need to develop their staff to improve performance of the individual and the effectiveness of the team. Some development will involve formal training, some will be through the job experiences.

This course will give you the techniques that will help you design an efficient and detailed training needs matrix before you spend your budget.

• Identifying the employee needs
• Developing a structure
• TNA Matrix
• Communication
• Maximizing internal training development opportunities
• Measuring results and performance improvements
• Using external providers