Course Details

Communication takes place through a multitude of mediums and a variety of levels. Be it an informal email or a professional report, the skills that you display go a long way in determining your success. Building excellent communication skills can sometimes be your key to a step in the corporate ladder. The topics conducted in the program are:

• Importance of business communication
• Importance of language skills
• The power of words
• Structure of business communication
• Making your writing effective
• Mode of communication - Memo vs. e-Mail vs. Letter
• Letter writing
• Memorandum (memos)
• Common mistakes
• e-Mail correspondence
• Proposals, reports, analyses
• Difficult situations
• Reviews