Course Details

A blend of tutor-led and experiential learning methods combined with practical situations and scenarios common in the workplace will be taught in this program.

During the training, participants will be exposed to a variety of communication media as well as different tools and techniques to help them make their messages more meaningful and powerful. Participants will also learn the basics of grammar and proofreading, complaint resolution, and verbal professionalism by participating in an range of different activities, role plays and discussions.