Course Details

This workshop is designed for employee new to a supervisory or team leader role and is intended to help participants identify what constitutes effective leadership and understand the impact effective leadership can have in the workplace. Exercises will focus on the following areas:

• Define leadership
• Difference between good leader and a good manager.
• Relationship between leadership and management.
• What makes a good leader?
• 10 attributes of good leaders.
• Different style of leadership.
• Identify their own leadership style and areas of improvement.
• Ways of maintaining motivation.
• Relationship between motivation and leadership.
• Factors that motivates staff to perform.
• Role of effective communication.
• Action Plan*
• Review of the day