Course Details

Interpersonal and Communication skills are essential for all aspects of our business and private lives. In this program we train you to use different communication styles when needed based on circumstances and express your ideas assertively, confidently and precisely.

Program details:

• Methods of communication 
• How to achieve effective communication 
• Effective listening techniques
• How to deal with different situations 
• Dealing with difficult people
• Dealing with people under stress 
• Interpersonal techniques
• Assertiveness skills 
• Influencing skills
• Conflict management
• Communication style and pitfalls