Course Details

Learn the tools and processes to find the right solutions to most any problem or situation in this course. Anyone who desires to enhance one’s management skills can pursue this program. Students will be able to distinguish root causes from symptoms to identify the right solution for the right problem; as they complete this program.

Program contents are as follows:

• The Importance Of Clear Communication In Preventing Problems
• Problem Solving & Decision Making (Includes Exercise)
• 'Owning' The Problem
• The Positive Alternative
• Problem Solving & Decision Making Models
• Review Of Problem Solving Models
• Benefits Of Using Models 
• Defining The Problem
• Convergent & Divergent Problems 
• Logical Problem Solving & Decision Making
• Schedule Of Further Actions 
• Guidance For Problem Solving Meetings
• Creative Problem Solving & Risk Taking 
• Defining Problems Needing Creative Thought