Course Details

Training Course on IATA Passenger Ground Services is available with us. If you imagine a job that offers incredible benefits & you wish to advance your career, work as a Passenger Service Agent. The program contents are as follows:

• Introduction to Airport & Airline operations
• Computer Reservations (CRS) and Departure Control Systems (DCS) functions
• Passenger & Baggage check-in procedures (Airport & off-site)
• Conditions of passenger & baggage carriage, boarding procedures and flight close-out messaging
• Dangerous Goods regulations awareness for passenger service agents
• Managing passenger interactions
• Aviation security procedures for passenger & baggage transport
• Enhanced passenger facilitation, latest innovations and career opportunities