Course Details

Acquire an in-depth knowledge of air cargo procedures and best practices. Learn about the operations of freight forwarders and airline cargo units. Follow the IATA standards on how to accept cargo, complete documents and improve customer service. Apply basic rating cargo principles and loading procedures. Learn how to use industry manuals such as TACT (The Air Cargo Tariff) and OAG World Airways Guides.

Key topics:

• Air Waybill completion and basic rating
• The operation of freight forwarders
• The operation of airline cargo units
• IATA geography, TACT, AOG, and other cargo manuals
• Basic Cargo procedures