Course Details

The business communication skills, including the communication process, writing for business, giving briefings and making presentations, effective meetings for managers, influencing others and an in - depth focus on negotiation skills.

There are no formal entry requirements, but learners must be in a position to meet the assessment demands, ideally using their workplace as the basis for assignments.

ILM qualifications bring about practical benefits because they focus on improvement – improvement of leaders and managers in their roles, improvement in the teams they lead and in the products and services they provide, and improvements in organizations and the way they operate.