Course Details

Business Etiquette Training for Business Success is available with us. Guidance here is provided by experienced industry based professionals. Detailed course materials are given. Every kind of assistance regarding the course during the sessions are provided by our institution.

Course fundamentals:

• Define etiquette and understand how it is valuable to companies and other organisations
• Explain the four basic behavioural styles and how to adapt to each
• Demonstrate effective self introductions, introductions of others and small talk
• Identify the 'Three Cs' of a good impression
• Define appropriate and inappropriate office behaviour
• Be familiar with the four levels of conversation and use them appropriately
• Understand place settings, napkin etiquette and basic table manners
• Describe appropriate office dress
• Identify and rephrase blunt wording for more professional communication