Course Details

Build an empowered and goal-oriented workforce after gaining the right knowledge from this course of Performance Management for Maximum Results. Guidance here is provided by experienced industry based professionals. Detailed course materials are given. Every kind of assistance regarding the course during the sessions are provided by our institution.

Course fundamentals:

Introduction to Performance Management

• The context for performance management
• The principles of effective performance management
• The role of HR in performance management
• The role of Managers, Supervisors and Team Leaders in performance management
• Addressing the performance gap

Starting Well: Objectives and Feedback

• Introducing the principles to your team
• The importance of agreeing on objectives
• Quantitative and Qualitative objectives
• Providing feedback
• Positive reinforcement
• Developmental feedback

Relationships and Coaching

• Empowerment in practice
• Effective coaching
• Dealing with complaints
• Handling absenteeism and sickness problems
• The keys to improving attendance

Finishing Well: Making Appraisal a Motivating Experience

• The purpose of Performance Appraisal
• Monthly, Quarterly and Annual Reviews
• The practical issues
• Agreeing on the evaluation

Advanced Performance Management

• Emotional Intelligence
• Integrated strategic performance management
• Personal Development Planning