Course Details

PA Skill Development Course is available here for you. Unique tutorial procedures are followed by our tutors here. Proper guidance is provided to the students. The course objectives are as listed below:

Day 1

• Person Specification and Duties of a PA
• Abilities of an effective PA
• Avoiding hiccups – running it smoothly
• Planning and organising
• Proficient filing system is a must!
• In-Tray is crucial
• How to manage an organized filing system?
• Maintaining positive relationships
• Various behavioural techniques
• The ‘Can-do’ attitude – Being Positive
• Managing and understanding your manager
• Conflict resolution in the workplace

Day 2  

• Organising for peak efficiency
• Examples and tools
• Managing priorities and procrastinating when necessary
• Clutter and interruptions
• Itinerary
• Effective business writing models
• Telephone skills and protocol.