Course Details

ABC Success will equip participants with core behavioural and business skills to operate effectively in the business world. Specific objectives will depend on the combination of modules selected. The following summary of objectives is based on the modules HNI recommends to form the foundation of your Nationals development programme:

• Understand Organisations and Organisational Behavior
• Learn communication skills, negotiation techniques and tips for making an impact
• Apply the seven-step conflict resolution process to resolve disputes
• Master the creative problem solving process and tools to solve any problem
• Explore ways to become a top-notch team performer, at work and in life
•  Identify and apply time management strategies to control workload and achieve work-life
• Learn how to make meetings efficient and
• Master basic public speaking skills to deliver presentations with power
• Understand how to express self-worth with assertiveness and self-confidence
• Avoid embarrassing etiquette mistakes and learn to always look and sound your best
• Practice networking and get skilled on how to ‘break the ice’
• Acquire and master essential corporate skills in the areas of business writing, financial principles and management, project management, customer service, office administration and more