Course Details

Customer Service and Public Relations Programs are available with us. Course materials for study purpose are provided by us to each of the student in ample amount. Training on the follwing is available here:

• Body language and the psychology of the customer
• Achieve outstanding performance in the public service and its needs deviate
• Advanced Communication Skills
• Presentation and effective presentation skills
• Focus on the customer and identify its needs skills
• Brain Training for success with NLP
• How to conduct a productive meeting
• Post Distinguished Service
• Personal contact and skills to identify the personalities
• Creative thinking
• Creative problem solving and decision-making
• The work of the questionnaires and analysis skills
• Public relations skills
• Modern strategies in public relations
• Deal effectively with the media skills
• Excellence in the output of publications and skills to attract the customer
• Integrated program for managing contact centers
• Basic skills for call center staff
• Skills to deal with the public (first level)
• Skills to deal with the public (Level II)
• Skills to deal with the public (level III)
• Marketing programs and administrative services