In this course we will cove theory and practices of business letter writing - centers address, inside address, salutation, body of the letter, complimentary closing etc.. Drafting of enquiries, quotations, orders, execution of orders, complaints and adjustments, settlement of accounts, agency carriage by land and sea, banking, insurance, correspondence of a company secretary etc. will also be covered. After the course the trainees will be able to handle correspondence without any hesitation.