Course Details

Marketing is communicating the value of a product, service or brand to customers, for the purpose of promoting or selling that product, service, or brand. Marketing techniques include choosing target markets through market analysis and market segmentation, as well as understanding consumer behavior and advertising a product's value to the customer.

Customer service is the provision of service to customers before, during and after a purchase. Accordingly it may vary by product, service, industry and individual customer. 

Training on Marketing and Customer Service is done here.