Course Details

Managers who are committed to constantly developing and empowering their employees. The course will give the manager the necessary practical skills and methods to effectively coach their employees, to help them overcome areas of weakness and to empower and strengthen them with new skills to lead them to greater productivity.

Course contents:

• Defining Coaching and Mentoring
• Introducing the G.R.O.W. Model (Goal setting, Reality check, Options developed, Wrap it up with a plan)
• Setting Goals in the Context of GROW
• Identifying Appropriate Goal Areas
• Understanding the Realities
• Getting a Picture of Where You Are
• Exploring the Past
• Developing Options for growth
• Identifying Paths
• Creating the Final Plan
• Getting Motivated
• The Importance of Trust
• Trust and Coaching
• Providing Feedback, the Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development
• Overcoming Roadblocks
• Re-evaluating Goals
• Focusing on Progress
• How to Know When You’ve Achieved Success
• Transitioning the Coachee
• How Mentoring Differs from Coaching
• Blending the Two Models
• Focusing on the Relationship