Course Details

Middle managers and leaders who need training in the various aspects of being a manager. This course is especially valuable to those who have moved up into management and leadership, but have not had formal training in what a manager really is and what they do. Understanding management and the many facets they need to master in order to be an effective and efficient manager. 

Course contents:

• What is Management?
• What Does It Take to Be a Manager?
• Why Does Management Matter?
• Ethics and Social Responsibility
• What is Ethical / Unethical Workplace Behaviour?
• What is Social Responsibility?
• Managing Information
• Strategic Importance of Information
• Decision-Making
• What is Rational Decision-Making?
• Improving Decision-Making
• The Basics of Control
• Is Control Necessary or Possible?
• How and What to Control
• Control Methods
• Basics of Organizational Strategy
• Strategy-Making Process
• Corporate, Industry, Firm Level Strategies
• Innovation and Change
• Organizational Innovation
• Organizational Change
• Why Change Occurs and Why it Matters
• Managing Change
• Organizational Authority
• Job Design
• Managing Teams
• The Good and the Bad of Using Teams
• Enhancing Work Team Effectiveness
• Motivation and Leadership
• Basics of Motivation
• Equity Theory
• Expectancy Theory
• What is Leadership?
• Situational Leadership
• Strategic Leadership