Course Details

Expatriate Etiquette Course is available with us. The ‘Finishing Touch’ Academy provides the highest quality etiquette and lifestyle management programmes customised to fit the discerning customer’s needs. The course contents are:

• 1. Introduction and general knowledge:
  • GCC.
  • UAE
  • UAE historical preview
  • UAE flag map national him
  • National holidays
  • General information’s about resources, population
  • Brief about each of the seven emirates
  • Rulers and ruling families
  • Forms and protocol of address
• 2. Cultural information:
  • Conservative behavior
  • Family
  • Social duties
  • Language
  • National dress
  • Traditions heritage and customs
• 3. Islam and Islamic calendar
  • Introduction
  • The holy Koran
  • Prayer
  • Religious festivals and lunar calendar
  • The holy month of Ramadan
• 4. Cross cultural interaction
  • General behavior
  • Greetings and handshaking
  • Invitation / majlis
  • Hospitality and food (halal and haram)
  • Clothing Conversation tips
  • Giving and receiving gifts
  • Meeting and connecting with local nationals
  • Tips about daily life ( traffic, accidents, desert safari, sea travel )
  • Do’s and don’ts
• 5. Business context
  • Body language
  • Punctuality
  • Meeting and agenda
  • Form of addressing
  • Business negotiation - how to conclude a deal
  • Business entertainment