Course Details

When English is your second language, simply learning how to write Business Documents is not enough. Learn how to express ideas directly and clearly in any conversation-with confidence. The learning objectives are as follows:

• Develop skills to recognize different styles and guidelines in business conversations.
• Gain the ability to become assertive and focus on the issues being addressed.
• Increase your understanding of body language and non-verbal business communication.
• Styles and approaches to business conversation in different cultures.
• Approaches to planning ahead before engaging in a formal dialogue.
• To understand the impression you give during professional meetings and discussions.
• To develop your own confidence and flexible speaking style.
• Recognize workplace conversational pitfalls and how to avoid them.