Course Details

Professional Learning in Customer Service is available with us. Attention and care on growing the skills of each student is given dedicatedly. Following are the key point on which our course shall be focussed on:

• 1. Patience
• 2. Attentiveness
• 3. Clear Communication Skills
• 4. Knowledge of the Product
• 5. Ability to Use "Positive Language"
• 6. Acting Skills
• 7. Time Management Skills
• 8. Ability to "Read" Customers
• 9. A Calming Presence
• 10. Goal Oriented Focus
• 11. Ability to Handle Surprises
• 12. Persuasion Skills
• 13. Tenacity
• 14. Closing Ability
• 15. Willingness to Learn!