Business Training Courses in Abu Dhabi

Course Details

Project Managers are tasked to complete projects successfully, efficiently, on time, and within budget. Organizations rely on trained professionals to generate and follow processes to accomplish critical goals.

The Center for Leadership and Development offers courses appropriate for anyone from new project managers and those taking on the role within other departments, to more experienced professionals interested in certification.

Course Details

Most people find that they wish they had more time in a day. This program will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honoured planning and organizational tools to maximize their personal productivity.

Course Details

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This program will help teach participants how to identify their anger triggers and what to do when their angry.

Course Details

Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management.

Course Details

Speaking in groups, audiences & forums is one of the most difficult tasks in the business world and yet is considered as one of the most important means of communication. No matter which role you are assuming, this program will help you become more efficient and proficient with the skills of providing information to others.

Course Details

Performance Management is not a company’s way of employing “micromanaging” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.

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This training course is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression.

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Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Course Details

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. This program will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale.

Course Details

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers. This program will look at all types of customers and how we can serve them better and improve ourselves in the process.

Course Details

A well-trained Call Center is the heart of any operation. Call center employees who know how to handle the great variety of situations that present themselves with skill and professionalism will be an asset to the organization as well as being able to profit themselves in terms of salaries and performance bonuses. Call Center Training will allow the employee to enter their work area with confidence that they are equipped to answer questions and overcome objections and ultimately close the deal.

Course Details

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. This program will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.

Course Details

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.

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Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

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In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This program will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day.

Course Details

A distracted workforce is less than effective. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Attention management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals.

Course Details

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. This program will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.

Course Details

Employees are viewed by most experts, as the most important asset of any organization. Managing an organizations people is often the most challenging and complex task required for an HR professional. The general objective of our highly-defined HR courses in Abu Dhabi is to enable the participants to master such skills that would enable them to handle day to day HR operations independently and efficiently.With our HR training courses in Abu Dhabi, students will learn about the many roadblocks to becoming an organizational partner in the formulation and implementation of Human Resource strategy.

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Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.

Course Details

According to a survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders – standing up in front of a crowd and talking is far more terrifying for most people.

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. This program will give you some valuable public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.

Course Details

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

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Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practised. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.

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The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, business succession planning is essential to the long-term survival of a company. This course will teach you the difference between succession planning and mere replacement planning and how to prepare people to take on the responsibilities of leadership so that the company thrives in the transition.

Course Details

Having effective administrative skills is essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavour you pursue. The current business environment is filled with many sources of information which tends to outweigh and challenge one’s tasks & decisions. Our office administration course allows you to take that information and analyse it, prioritize it, and process it to the extent where value is achieved for the organization. Designed to help professionals develop good administrative skills, our office administration course also helps significantly reduce the risk of “things falling through the cracks.” Our office administration course helps professionals hone their administrative skills to spot potential problems, overcome obstacles, and leverage resources effectively.

Course Details

A secretary is the one that opens the door to offering a solid reputation for their company. With the Executive Secretarial Course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully. We are responsible for providing students with instruction related to academic and technical skills required of administrative support personnel so that they may succeed in today’s rapidly changing office environment.