Sales Training Courses in Dubai

Course Details

IGI also offers retail sales programs and seminars to companies that wish to offer their staff enhanced gemological knowledge required for their sales presentation. This training empowers the sales team to upgrade their knowledge and handle queries more effectively.

Product Knowledge

• Grading of diamonds based on the international grading system
• 4 Cs: carat weight, clarity, color and cut
• Identification of gemstones and pearls
• Types of jewelry, settings and metal textures
• Reading and understanding diamond certificates

Sales Skills

• Understanding generations
• Consumer psychology
• Effective persuasion
• Body language
• Sales techniques

Course Details

Technical Training on Sales and Operations Planning is available here. This training is designed for VP's and Directors for Operation, Finance, Sales/ Marketing, Engineering (Technical Resources), Human Resources, Information Technology (IT), Supply Chain and Procurement As well as the next tier of executionist personnel from each of these respective functional areas.

Learning outcomes:

• What are the S&OP activities for guiding and controlling the business
• What are the roles of the participants
• The significance of planning at the product family level
• How S&OP links with other planning and control processes
• How to attain the desired planning and business outcomes
• What the role of S&OP is in supply and demand balancing
• What are each of the S&OP process steps
• How to identify the planning factors
• How to identify the desired planning & business outcomes
• What is needed to calculate an inventory plan
• How are customer service, inventory and backlog are related
• Learn what the outputs are from the S&OP process steps
• What are the key cost criteria needed in comparing production approaches
• Understand the relationship to resource determination
• How to measure, monitor and improve the S&OP process/results
• What are the eight (8) building blocks for successful S&OP employment

Course Details

The course provides participants a basic sales process, sales tools and their application. They will become more confident, handle objections, and learning how to be a deal sealed.

They will be equipped with sales techniques to be a better sales person benefiting their business. With this course they can also run their own business or work for any organisation. Selling technique is required in any field of organisation, it is a mandatory subject in any firm and is the reason for it to grow.

Course Details

Advanced Training on Negotiation Skills is available. Guidance here is provided by experienced industry based professionals. Detailed course materials are given. Every kind of assistance regarding the course during the sessions are provided by our institution.

Course fundamentals:

• Overview of types and phases of negotiations and skills required for successful negotiation
• Cover the latest and upcoming techniques for negotiation
• How to negotiate successfully
• Enhancing and emphasising on the key negotiation skills that every professional should possess
• Studying BATNA (Best Alternative to a Negotiated Agreement) and ZOPA (Zone of Possible Agreement) in detail
• Avoiding standstill situations and deadlocks
• People management during negotiations
• Learn techniques for staying focused and managing your emotions
• Develop strategies to find mutual gain, reach consensus and terms of agreement
• Gain powerful non-verbal awareness to understand and use body language to recognise buying signals and overcome objections
• Learn how to manage disagreements and negotiate in difficult situations

Course Details

Advanced Course on Sales Skills and Techniques are provided here. Guidance here is provided by experienced industry based professionals. Detailed course materials are given. Every kind of assistance regarding the course during the sessions are provided by our institution.

Course fundamentals:

• Understand sales forecasting, ways to give a sales presentation, account management and basics of customer relationship management
• The importance and ways to convert hot leads to sales
• Qualities of a superb sales professional
• Conduct a comprehensive Sales SWOT Analysis
• Understand the key concepts – Buying Cycle vs. Selling Cycle
• Optimise key strengths and work on your weaknesses as a sales person
• Learn how to tap new markets and effective ways to retain the current clientele
• The significance of managing customer relationships and learn that account management is the key to better sales
• Realise and learn the significance of maintaining your motivation levels when the sales cycle is on the downside.
• Develop your style and strategy for selling
• Develop exceptional skills of communication and persuasion

Course Details

Sales Team Management Training Course is provided here. Guidance here is provided by experienced industry based professionals. Detailed course materials are given. Every kind of assistance regarding the course during the sessions are provided by our institution.

Course fundamentals:

• Stimulate and energise a sales team through different incentive measures
• Enhance sales abilities and perform efficient sales team management
• Inspirational measures by sales managers to keep their teams focused, motivated and interested in their work
• Teach the significance of being a consistent and steady team member and the importance of each members role in a team
• Developing skills required to be a powerful salesman
• Motivational techniques and the importance of staying inspired and excited about performing at the optimum level
• Learn ways to get the most out of your team
• What being productive means
• The principle of discipline and instill the importance of being consistent

Course Details

This course offers how to develop skills and understanding of effective selling cargo products and solution in competitive market.

The participants will be able to learn setting sales goals and making strategies and sales management.This class will not only help in the aviation industry but other corporates as well.

Course Details

Modular Sales Training Program is available here for the interested ones. Unique tutorial procedures are followed by our tutors here. Proper guidance is provided to the students. The course objectives are as listed below:

• The new approach to Selling
• Good Selling vs. GREAT selling
• Selling Emotional Intelligence (EQ)
• Exceptional persuasion and influence skills
• Precision questioning
• Value based selling
• The decision making EQ Model
• Objections mastery
• Gaining commitment from clients to move the sale forward
• The strategic sales pitch flow
• Reading body language and facial expressions.

Course Details

Marketing and Sales Training Programs are provided here. Course materials for study purpose are provided by us to each of the student in ample amount. Proper guidance is provided to all of them. The course will have the following included for the students to learn:

• Strategic Planning in Marketing
• Sales and presentation skills (supply and presentation skills, needs analysis, presentations, sales)
• Sales representatives, communication skills
• Debt collection and after-sales service
• Strategic marketing techniques
• Behavior and etiquette and hospitality
• Effective Negotiation Skills
• Internet and web marketing
• Marketing phone technology
• Customer relationship management (CRM)
• Goal setting techniques and marketing and sales
• Industry marketing opportunities
• Determine the client's needs and skills to deal with them
• Marketing teams management and administrative excellence
• Modern strategies in marketing and attracting customer
• Directed by publications and products and attract the customer skills
• Dealing with the media skills

Course Details

Every business and every industry needs someone to market and sell their goods and services. Marketing and Sales is an exciting and progressive career with unlimited opportunities. Our program prepares you for a satisfying and challenging job in sales, customer service, marketing, business to business sales, or business management.

Course Details

The retail industry offers a variety of interesting and rewarding careers including ‘front-line’ careers such as Store Managers and sales personnel as well as `behind the scenes’ jobs in buying, merchandising, marketing, market research, store location and Supply Chain Management.

This professional course will match the expanding needs of the retail industry in the Middle East, India and the Northern Africa region. For those interested in an in-depth knowledge and understanding of Retailing, this is an excellent opportunity to learn and hone their skills.

Course Details

Training Course for Logistics in Distribution is available with us. Complete coaching and guidance is given to the students by our faculties, who carry years of experience in teaching and students' understanding. Course material provided by us is always designed meticulously, keeping in mind the recent requirement of the industry.

Course Details

CSM - Certified Sales Manager preparatory program is provided here to the interested students. Complete coaching and guidance is given to the students by our faculties, who carry years of experience in teaching and students' understanding. Course material provided by us is always designed meticulously, keeping in mind the recent requirement of the industry.

Course Details

Course for Overcoming Objections to Nail the Sale is available here. Students' reasoning capability, mental ability and quantitative aptitude is boosted here at our institute through thorough guidance and detailed studying process we provide. During the classes merit and skill developments are kept under strict observation. 

Course Details

Workshop on Successful Selling is available with us. Students' reasoning capability, mental ability and quantitative aptitude is boosted here at our institute through thorough guidance and detailed studying process we provide.

This career oriented value driven course is directed to cater the need of professionals in the modern technocratic society. During the classes merit and skill developments are kept under strict observation.

Course Details

This program is entirely focussed on paths to achieve success in Sales. During the classes merit and skill developments are kept under strict observation.

Students' reasoning capability, mental ability and quantitative aptitude is boosted here at our institute through thorough guidance and detailed studying process we provide. This career oriented value driven course is directed to cater the need of professionals in the modern technocratic society.

Course Details

Certification Course on Sales Management is an interactive module based learning program for the professionals. This career oriented value driven course is directed to cater the need of professionals in the modern technocratic society. During the classes merit and skill developments are kept under strict observation. Students' reasoning capability, mental ability and quantitative aptitude is boosted here at our institute through thorough guidance and detailed studying process we provide.

Course Details

In an era in which competitors quickly erode any competitive advantage, it is quite a challenge to sustain growth and profitability. It is imperative that a company continuously redefine their customer, the value it offers, and the delivery mechanism. Every company should have the zeal and enthusiasm of a new company and deliver not something just 'better' but something 'different' by engaging in the process of Strategic Innovation and Marketing.

Contents of the course are as follows:

• Introduction to Marketing Management
• Experiential Marketing for Competitive Advantage
• Developing Marketing Strategies & Plans
• Capturing Marketing Insights
• Creating Customer Value, Satisfaction & Loyalty
• Life Time Value of Customers
• Analyzing Business Markets
• Organizational Buying Behavior

Course Details

Intensive training is provide on Sales and Marketing by the institution. Attention and care on growing the skills of each student is given dedicatedly. The course contents are as follows:

• Finding out what your customers want and need and putting it first
• Making the customer feel special and valued
• Positive words, tone and body language is the impression you create
• Establishing rapport with customer
• Asking the right questions – TED technique
• Showing real empathy – ensuring the customer feels listened to
• do and don’t in customer service
• Showing a ‘brand’ image
• Using C.A.R.P system to resolve customers’ complain
• Giving ‘bad news’ and saying ‘no’ constructively
• Defusing a difficult situation
• Demonstrating empathy – exploring options and alternatives
• Balanced behavior responses
• Acting on feedback from customers
• How to generate customer loyalty
• Improving the brand experience
• What do your customers think about you and your organization?
• Extremes of behavior – aggressive, sociable, cautious
• Understanding behavioral change
• Managing customer complaints
• Managing extremes of behavior
• Managing your emotion and your customer’s emotion
• Managing angry and abusive customers and staying calm under pressure
• Using the complaint to re-shape the ‘customer experience’
• Genuine, sincere and proactive customer service