Organizational Behaviour Courses in Dubai

Course Details

Organization Behavior Course

Course Details

Overview

Employee handbooks have been a tool for Employers from small to large companies for several years. Many companies elect to have employee handbooks and utilize employee handbook templates that are provided on-line which we call "cookie cutter handbook" since they are created as a "one size fits all".

Unfortunately, employee handbooks can be a huge risk if not updated regularly, adapted to each company, reflect policies that are followed consistently and reflect current regulations. Employee handbooks are also a critical communication tool for employees to understand what the company expects from them as well as what the company expects from employees.

In my workplace compliance experience, employees review the handbook when they are new employees coming onboard to company and when they are considering leaving the company or when they are considering suing the company.

Did you know that Employee Handbooks can be a risk or a benefit for Employers? For years an Employee Handbook has been one of the first documents employment law attorneys request when they are planning to pursue workplace charges against an Employer.

Shouldn't you ensure that your employee handbook protects your company instead of exposing it to numerous risk? Let me help you create an employee handbook that will reduce your company’s risk and help you mitigate the numerous workplace regulations that can impact your company.

Over 26-35 regulations have changed since 2016. If you haven't updated your employee handbook since 2018-2020, your handbook is already outdated.

Multi-State regulations have increased and continue to expand to other states.

 

Areas Covered in the Session

 

• What Regulatory Agencies have more focus on employment violations by Employers
• Participants will learn, identify and prepare for employee handbook violations
• Participants will be aware of all the new regulations that will impact their company
• The course will identify the most common employee handbook violations and how to mitigate them
• Learn what five employee handbook policies do more to reduce risk when added to your handbook
• New Employee Handbook changes by the National Labor Relations Board (NLRB) established in June 2018 that give Employers Back Control when creating their Employee Handbook!
• Participants will learn which regulatory agency will focus on which regulation and mitigate the ri
• Participants will learn what policies will land them in hot water
• What policies are "must have" for your employee handbook?
• Social media and the impact of penalties when employees choose to speak negatively about their Employer
• Multi-State current and New regulations and how they overlap with Federal regulations New paid leave laws and how Employers can manage them
• Impact of "Ban the Box" regulations on criminal background screening regulations
• States where asking candidates for salary history has been prohibited. This means removing the salary history in handbooks, applications, and career websites
• Best practices in developing an employee handbook
• What is the difference between employee handbooks and company policies?
• Learn What employee handbook policies will be outdated before the year is out
• Identify the best practices that can propel your company to be compliance savvy
• Learn how your managers/supervisors can be your Ambassadors in workplace compliance or your downfall
• See how training can be one of your "first line of defense" if you are sued

 

Who Will Benefit

 

• Business Owners
• Employers
• HR Professionals
• Office Managers
• Multi-state Employers
• Facilities Managers
• Workplace Compliance Professionals
• Managers/Supervisors
• Any person wanting to keep up to date with workplace regulations
• Best practice on communicating your updates to Employees and having them Acknowledge your Employee handbook according to Guidelines

Course Details

Overview

This comprehensive course is designed to provide all employees (including part-time, contractors and others) how to understand and prevent inappropriate behaviors, The laws have recently changed, requiring much more responsibility of people in positions of power. We discuss the most recent federal government regulations, as well as providing a brief history of the development of these workplace protections. We also discuss in detail California's requirements in preventing harassment, abusive behavior, bullying and discrimination.

California is usually among the states providing the most stringent protections - and other states usually follow these examples. Although we cannot cover the requirements in each and every state in a few hours course, we believe that by following the combination of federal and California State Law, plus our recommendations to be even more prudent, you will be in compliance.   Many examples of behaviors that could be construed as either appropriate or inappropriate - depending on the point of view of those involved will be offered as well as examples of clear inappropriate behaviors.

Laws against Abusive behavior -bullying - are new. We discuss these in detail.

In addition, there is a section on general prevention training - how to conduct it.

We cover the laws and examples of discrimination, harassment (sexual and otherwise) and the rights of the victim. Finally, we offer information about handling complaints and refer those we are instructing to other courses about investigating and dealing with conflict provided by Dr. Diamond

This author strongly suggests that this training be given to employees at least annually no matter how large or small the head count. It only takes two people to have a behavior reported as either harassment, bullying, or discrimination. This is a valuable course that will help everyone in the workplace learn to be more understanding and courteous to others.

Why you should Attend

Not only is this mandatory for many of you, but the information contained in this course will enable you to recognize and prevent even the most subtle forms of harassment. As an employer or responsible person you want your staff (volunteers or paid) to behave in the most socially-workplace appropriate.

Areas Covered in the Session

• Discover the laws governing workplace protections from harassment, bullying and discrimination
• Explore the many examples of behaviors that need to be analyzed and make your own decisions regarding them
• Identify things such as adverse treatment and adverse impact
• Discover types of harassment, bullying and discrimination and what you can and cannot allow in the workplace
• Recognize the more subtle forms of harassment, bullying and discrimination ( such as hostile work environment and third party harassment) and learn how to respond to them
• Identify ways to investigate, sanction and offer remedies stopping all inappropriate behaviors
  • Background of why this course is mandatory
  • History of the laws pertaining to the topic
  • Examples of harassment
  • Examples of discrimination
  • Examples of bullying
  • Quid Pro Quo
  • Hostile Work Environment
  • Reporting
  • Investigating
  • Appropriate responses

Who Will Benefit

• Everyone who has to interact with others in associations, religious organizations and/or the workplace
• All managers and others responsible for the safety of others in their location(s)

Course Details

Learning from a well reputed institute, is what every executive desires. The Executive Secretary Training Course / Admin Assistant Training Course offered by Zabeel Institute ensures that our students gain expertise in practical and theoretical knowledge, along with efficient administrative and secretarial skills, which would help them to be successful in any industry, thereby increasing their career opportunities. Our Secretarial Course focuses on both on skill building and Employability factors.

Navigating the world of personal assisting can be confusing at first, as not many employers ask for specific qualifications and not many are offered during formal education.  One of the best ways to build your CV in preparation for obtaining a job as a PA or an Administrative Assistant is to take an Executive Secretary Training Course in Dubai. 

Zabeel Institute offers professional qualifications to an array of Administrative professionals. The quality of syllabus and delivery  of the Secretarial course is rigorously monitored to ensure our Accredited standards are of the highest level.

Learning Outcome:

A professional certification shows employers, clients, and associates that you are committed as a professional and that you have an internationally recognized mark of excellence.

• Capability to assume greater responsibility
• Recognition and respect from employers and peers
• Career advancement
• Potential pay and bonus increases
• Increase in confidence and self-esteem
• Greater assurance of employability

Who needs the Executive Secretary Training Course?

• Receptionists
• Secretaries/ assistants/ administrators without qualifications
• HR Executives
• House Wives

Course Details

Lean six sigma is the industry yardstick which helps in ascertaining the skills of an individual to lead, manage, guide and make decisions in order to optimize the productivity and resource utilization of the organization. The role of certified individual in an organization is to give advice and lead the organizational process free of wastage and leakages. 

Lean Six Sigma level of expertise is expressed in terms of three certifications

• Lean Six Sigma Green Belt Certification • Lean Six Sigma Yellow Belt Certification • Lean Six Sigma Black Belt Certification

Five Reasons to Join

• Study with Qualified & Experienced Faculty • Choose your own study time based on your availability • Highly cost effective  • Concepts based study & real-life case studies • Get the advantage of most convenient locations

Course Details

This course is designed for mid to senior level professionals seeking advanced skills in business leadership. You will gain advanced knowledge in the field of leadership, as well as skills in motivating and inspiring others to resolve complex problems. Some of the topics you’ll cover include advanced theories of leadership and decision making, effective change management, and leadership self assessment and personal development.

Course Details

Course overview

Customers in today’s world are more demanding and better informed than ever before. That`s why it is crucial to ensure that buyer experience level meets and, ideally, exceeds expectations. To meet this objective, the solid knowledge of modern business etiquette must be secured and delivered within all forms and phases of interaction with clients.

This masterclass is essential for all professionals who have intensive direct or indirect contacts with customers and aim to warrant that the client experience with company is delivered at the highest level. Course attendees study the main consumer communication etiquette principles, learn the prerequisites of business etiquette and conflict management and explore the full power of various communication channels and techniques. Upon completion of this Atton Institute course, attendees master all the etiquette skills that are required in the today’s business world.

The class extends vision on the importance and power of business etiquette and masters course participants confidentiality with all types of scenarios. The training sessions cover:

• True importance and value of Etiquette and Client Experience
• Particular regulations and norms within international environment
• How to Master communication efficiency and overcome barriers
• How to handle and cope with conflict and uncomfortable situations
• Key points on Dos and Don’ts in different communication scenarios

Course Content

• Importance of Excellent Customer Experience in modern business environment
• Consumer Service Mastery as the resultative tool to Outperform Competition
• Reasons why Consumer Centricity approach guarantees the Winning Strategy
• Business Etiquette – Essentials for everyone who Interacts with Clients
• Email Etiquette skills perfection as a must for Professional Success
• Achieving Telephone Communication Excellence - Telephone Etiquette rules
• Difficult Clients - creating blueprint on how to Resolve various cases Effectively
• CX Communication Etiquette: Mastering interactions – practices from Experts
• How correct Attitude and Etiquette help achieving Customer Care Excellency
• Managing emotions – Techniques how to Control yourself in critical situations
• Handling Conflict Situation correctly and overcoming them with Etiquette Skills
• Understanding the positive Role of Complaints in the modern Consumer World
• Practical aspects of using modern Etiquette Principles in different types of Business
• Clients with Disabilities – International standards and praxis you must identify
• How to succeed when applying the Standards of Etiquette inside a company
• After – course action plan to Master Top Tips of Etiquette principles

What will you gain

Participants Master their etiquette knowledge and skills and upon this course completion are able to:

• Understand importance of Etiquette in a modern world of Customer Service
• Use the principles of Etiquette for career growth by understanding people
• Study insights on how to improve your personal link with online buyers
• Deal and communicate face-to-face with consumers successfully
• Apply psychology tips for making and securing overall positive impression
• Handle complains and possess techniques for dealing with difficult customers
• Interact professionally with clients from different cultures and backgrounds
• Master ways to develop & maintain a positive, customer focused attitude
• Guarantee outstanding consumer service techniques to generate new business
• Advance customers experience & loyalty via great client service
• Improve performance & standards via exceptional etiquette practice

Course Details

Get ahead in any sphere or life or in your careers by equipping yourself with professional skills that can make a difference. Choose from courses such as time management, intercultural competence, managing effective meetings, report writing, process re-engineering, being customer focussed, service excellence etc.

Course Details

Companies will need well trained and highly skilled manpower to provide the economic and business support which Dubai requires to be recognized as an internationally renowned destination for high calibre international events such as Expo 2020.

With the awareness that employee development will play a major role in next five years and beyond, organizations are equipping themselves with professionally trained staff. With tremendous opportunities for business in Expo 2020, their development is fundamental to the overall success of a company. The investment in educating & training professionals is the biggest need now. We will ensure our training and learning lead the way to more sustainable and lucrative opportunities in business.

Course Details

Modern businesses communicate in more diverse ways in today’s society than at any other time in human history. Having an understanding of how to use these tools effectively is more important now than ever. Despite this, there is very little in the way of education as to how best to approach these varying communication channels and how to make the best use of them – with the result that people develop their own individual approaches and as a result communication can often break down. This 5-day workshop seeks to address this disparity by breaking down business communication, with particular emphasis on written communications, into its component parts and from there demonstrating how to effectively engage your audience. It will make you a more effective communicator by giving you some tools and techniques that you will be able to apply in the workplace.

Course Details

This training program is specially designed to help the students develop an effective personality through grooming and development of communication skills, etiquette and manners. Special focus is placed on areas like body language, dressing, attitude, etiquette and manners. An overall idea in provided in all these areas through intensive training sessions.

Course Details

In order to run an organization successfully it is very essential to each and every member of the firm to hold certain behavioral skills. Each and every member to be cooperative and hold the sense of team spirit. Our training program is designed specially to help our students gain knowledge and expertise in such organizational skills.

Course Details

This training program makes the students aware of the several behavioral skills that should be acquired by an individual in any corporate sector. The sessions are designed based on the specific required areas of the participants. We assess our student and pinpoint exactly the areas in which need they help.

Course Details

Organizational behavior defines both group and individual performance in an organization. The students are trained in several aspects related to organizational behavior which includes general organizing, planning, time management, scheduling, coordinating resources and meeting deadlines.

Course Details

Organizational skill is one of the most important important job skills an employee needs to possess. It includes general organizing, planning, time management, scheduling, coordinating resources and meeting deadlines. In this training program we mainly train the students in the following sectors:

• Analytical skills
• Communications skills
• Problem solving skills
• Multi tasking skills
• Team skills

Course Details

In our Corporate training programs the trainees are trained to attain the skills and confidence required to make sound decisions. We assure to make them aware of the unique set of skills to sustain learning programs within their organizations through our intensive training.

Course Details

Our programs for the Senior Management Training are designed specifically to advance and develop the leadership capabilities of senior executives in an organization and help them undertake a broader role and responsibility within their organizations.

Course Details

Business Etiquette Learning Programs are available here. From the job interview to hosting a business meal, etiquette plays a subtle yet important role in professional life.

When the question is about some bountiful knowledge lushed training program, then Alqetaaf is your right answer. Interactive training classes are conducted here by highly experienced and skilled professionals.  Proficent tutoring is done by all our teachers, to let the students gain maximum knowledge.

Course Details

Emirate Etiquette Training Classes are available here with us. Etiquette is an important aspect of UAE culture and tradition, and whilst in the UAE, visitors are expected to show appropriate manners and etiquette.

When the question is about some bountiful knowledge lushed training program, then Alqetaaf is your right answer. Interactive training classes are conducted here by highly experienced and skilled professionals.  Proficent tutoring is done by all our teachers, to let the students gain maximum knowledge.

Course Details

Good Manners and Serving Etiquette Training for Hotels is being provided by us. This course is the best start you can give your help by setting down the ground rules from the beginning and not letting bad habits settle in.  Indeed, with courtesy you can have a wonderful experience with your domestic help anticipating your needs and being available for you.

Course Details

This Conflict Management training is intendede for the working professionals of the corporates. This is one such quality, which once imbided acts as a boon for the next part of the life. Here students will learn to handle conflicts and bring on the environment to a calm, non-defensive mode. We teach the pupil about the calm, non-defensive and respectful reactions; essential for managing a tough conflict.

Course Details

Learn how to carry yourself professionally and be the best that you can be by getting trained from our experts. Professional Grooming Course is a must for those working professionals who wants to have a better upgradation in their professional field. Classes will be conducted with the practical sessions in maximum number. Notes are also available.

Course Details

This course will give you the idea of how to tackle the workplace harassment with dignity and understand the law which is required for this sort of situation. This course will give you the necessary tools on how to manage this sort of situation in the work place. The candidates who can attend this course are the human resource development people and the supervisors.

Course Details

Emotional Intelligence Training Course is done here. Emotional intelligence is a thought model that claims that to be successful, people must be able to know their own feelings. They must also be able to guess and influence the emotions of other people, and of groups of other people.

Detailed classroom sessions are provided to every student of ours. Comprehensive training process with easy learning method is followed by the teachers. Revisions are done at a regular basis. Frequent tests are taken in order to evaluate each student carefully.

Course Details

Classroom Preparation for CBP Business Etiquette is offered here for the learners. Detailed classroom sessions are provided to every student of ours. Comprehensive training process with easy learning method is followed by the teachers. Revisions are done at a regular basis. Frequent tests are taken in order to evaluate each student carefully.